Skip Navigation

Frequently Asked Questions

 

Frequently Asked Questions

Top Questions from Our Customers

What types of flooring do you offer?

We offer a wide range of high-quality flooring options, including carpet, hardwood, luxury vinyl plank, laminate, and tile. Each product is available in various styles, colors, and finishes to suit your design preferences and lifestyle.

How do I choose the right flooring for my home?

Choosing the right flooring depends on your room’s purpose, foot traffic, and personal style. Our experienced team can guide you through the selection process, ensuring you find the perfect fit for your needs and budget.

Can I take home flooring samples before deciding?

Yes! We encourage you to take flooring samples home to see how they look in your space under different lighting conditions. This helps you make a confident decision.

Do you offer flooring installation services?

Absolutely. Our professional installation team ensures your floors are installed with precision and care. We handle everything from start to finish, guaranteeing a seamless and worry-free experience.

What if I need flooring for a commercial space?

We provide durable and stylish flooring solutions tailored to commercial needs. Whether it's an office, retail space, or other high-traffic area, we have options designed to handle the demands of your business.

Do you have financing options?

Yes, we offer flexible financing plans through Synchrony to make your flooring investment easier. With promotional offers like 0% interest, you can enjoy your new floors now and pay over time.

What warranties do you offer?

We provide some of the best warranties in the industry, including our Beautiful Guarantee®, which ensures that if you’re not completely satisfied with your floors, we’ll replace them for free.

Do you offer eco-friendly flooring options?

Yes, we carry eco-friendly flooring, including sustainable hardwood and low-VOC carpet options. These products allow you to create a beautiful space while reducing your environmental footprint.

How do I maintain my new floors?

Each flooring type has specific maintenance requirements. Our team provides detailed care instructions to help you keep your floors looking their best for years to come.

What if I have additional questions or need help with my project?

We’re here to help! Contact us by phone, email, or visit our showroom in West Seneca, NY. Our friendly and knowledgeable team is ready to assist you every step of the way.